PTA to Upgrade ‘Service Monitoring System’

Pakistan Telecommunication Authority (PTA) will upgrade its system to monitor quality of emerging, cutting edge telephony and Internet services.

Emerging Internet technology broadband Wimax and expected upcoming telephony technology such as Third and Fourth Generation (3G and 4G) require highly sophisticated monitoring system in the future.

The CDMA IS-95/CDMA 2000 will be utilised as technology by wireless operators. Hence, the authority intends to bring advancements in its service quality mechanism.

Currently, the regulator monitors 2-2.5 GSM Cellular Service and landline services with its system including voice and data traffic.

Service quality monitoring is PTA’s regular activity aimed to ensure standard service of telephony and Internet services throughout the country. The authority’s state-of-the-art system monitors service quality as per its entire set standards and detect the level of the service separately in fourteens region of the country one by one. The present system makes calls and SMS in different areas and rated the service quality of the operator.